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Fix QuickBooks error code 12009? – GoTaxation

May 05, 2023
QuickBooks error code 12009

Inevitably QuickBooks is the greatest accounting software. It is designed to meet the modern-day requirements of all businesses in different sectors. However, despite being the top accounting software, it is prone to errors. The users may encounter different types of errors while using the software. One of such is QuickBooks Pro 12009 error code that usually occurs while updating the QB desktop or the payroll. Moreover, if you are facing such an error and are looking for help, then stick to this blog.

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In this blog, we will try to explain the various factors that trigger the QuickBooks Pro 12009 Error Codes, along with the possible troubleshooting methods for the error. However, before digging into the technical part, let us first understand the meaning of the error.

What is QuickBooks Pro Error 12009?

This error comes into the picture when the users try to use the software after installing the latest updates for payroll services or QuickBooks desktop. The user may face the QuickBooks Pro 12009 error codes, which is an update issue and usually occurs when the QuickBooks desktop is unable to connect to the internet. Due to this issue, QuickBooks start behaving in an unusual manner, and the user gets frustrated while performing the daily software task.

What are the Possible Causes of QuickBooks Pro 12009 Error Codes?

There is a multitude of reasons that trigger the QuickBooks Pro 12009 Error Codes, including firewall protection or anti-virus. However, some of the prominent reasons that cause the error are mentioned below:

  • An unstable internet connection.
  • A conflict with the anti-virus program or the firewall programs.
  • The wrong SSL settings.
  • Unsuitable settings of the web browser.
  • The Internet Explorer is not your default browser.
  • The network timeout is preventing QuickBooks from accessing the server.

Things to Consider Before Troubleshooting QuickBooks Pro 12009 Error Codes

Before troubleshooting the error, the user is advised to create the company files backup. It is necessary to create the backup because if any problem occurs in between the troubleshooting method, then you will not lose your important company data. In order to create the backup, follow the below-mentioned steps:

  • First open the QuickBooks
  • After that, click on the File and next you have to navigate to the backup company file option.
  • Further create local backup option by clicking on the “create backup” button.
  • Lastly, Just go with the on-screen instructions to complete the backup process.

Read Also-How to Rectify QuickBooks Update Error 12045?

How to Fix QuickBooks Pro 12009 Error Codes?

In order to get rid of QuickBooks Pro 12009 Error Codes, the user needs to execute certain error-resolving methods. Implement the below-mentioned methods to get rid of the error.

Solution 1: Check the Internet Settings

The error occurs due to the interruption or the low connectivity of the internet. Also, the user must access the secure website. In order to check the connectivity and the settings of the internet, go to the settings of the system and pick the “network and internet connection” option. Check the signals of the internet.

Solution 2: Configure Anti Virus

The anti-virus or the firewall TCP, or the port settings may interrupt the QuickBooks task. The anti-virus or firewall settings play a vital role in the smooth working of the QB. To configure the settings, follow the below-mentioned steps:

  • Press the window + R key together to open the run window.
  • In the search bar of the run window, type Windows firewall settings and press enter key.
  • Open the firewall settings window and click on the Advance settings available on the left side of the menu.
  • Now, choose the inbound rules followed by the new rules.
  • Click on the port button and tap on the “Next” button to continue. Please make sure that the TCP is checked in the window.
  • Enter the port numbers accordingly in the specific local ports.
  • Tap on the next button and opt for allow the connections option.
  • Click on the next button and select the “All profiles” option when asked by the application.
  • Click on the next button and create the rules.
  • Finally, click on the “Finish” button.
  • Open the QuickBooks and use the company files.

To create the outbound rules, follow the steps mentioned earlier. All you need is to pick the outbound rules in the fourth step, and the rest of the steps will remain the same.

Solution 3: Reset QuickBooks Update and try to install them

To solve the QuickBooks Pro 12009 error codes, you can reset the QuickBooks update. To perform the same, just follow the below-mentioned procedure:

  • Click on the QuickBooks icon to open it and navigate to the help menu.
  • In the help menu, click on the QuickBooks desktop update.
  • After that , tap on the update now option to get the update.
  • Check whether the reset update option is available and click on get updates.

Note: Please have patience, as completing the update procedure will take some time.

Solution 4: Set Internet Explorer As Default Web Browser

QuickBooks relies on internet explorer for performing its actions. If you have changed your default web browser, then it will lead to the malfunctioning of the program. The steps to set internet explorer as your default browser are mentioned below:

  • Open the web browser and click on the three dots available in the top right corner.
  • Pick the “Tools” option. In the tools, choose the internet options from the drop-down menu.
  • After that, click on the programs tab and navigate to the default web browser option.
  • Choose internet explorer as your default browser and press “OK” to make the changes.
  • Reopen the web browser and check whether internet explorer is set as your default web browser.
  • Open the QuickBooks and see whether the error is resolved or not.

Solution 5: Change the Internet Explorer Settings

Once you have made internet explorer your default browser, next you have to realign its settings so that the QuickBooks Pro 12009 Error Codes can be eliminated. In order to perform the same, just go through the below-mentioned steps:

  • Click on the Internet Explorer to open it and go to the Internet options.
  • Next, navigate to the security tab and click on the global icon.
  • Now, set the security as the medium level.
  • After that, move to the connections tab and pick never dial a connection option, or select the right ISP and press enter key.
  • For LAN settings, check the “automatically detect settings” option.
  • If you are using the proxy settings, check whether the port has “80”. If it is “80”, uncheck the box.
  • Now, navigate to the “advanced tab” option and pick the “restore the advance settings” option.
  • After that, move to the settings option and tick mark the “Use TLS 1.2” option.
  • Press the “OK” button and close the screen.
  • Reboot the system

Solution 6: Uninstall and Reinstall the QuickBooks Pro in Selective Startup

If the problem persists, even after executing the steps mentioned above, then it is advisable that the user must uninstall and reinstall QuickBooks Pro in the selective mode.

  • To start the selective mode
  •  Press the window + R key together to open the window run command.
  • In the window, run the command type MSCONFIG and click on the “OK” button.
  • Go to the general tab and pick the selective startup option and uncheck the “load system services” option.
  • Click on the “OK” button and restart the system if required.

To Uninstall

  • Go to the control panel and open it to start the procedure.
  • Choose the programs and features option in the control panel.
  • Now, pick the uninstall the program
  • Select the QuickBooks software from the programs list.
  • Click on the “OK” button to uninstall the program.

To Reinstall

  • Insert the QuickBooks installation CD.
  • The installation wizard will appear. just click on the “Next” button to proceed further.
  • Check mark on the terms and conditions.
  • Mention the license number and product number as required.
  • Tap on the “Next” option to continue the installation process.
  • Just go with the instructions displayed on the screen to complete the installation process.
  • QuickBooks is finally installed.

Solution 7: Switch to Normal Startup Mode

This step is performed after you have installed QuickBooks in the selective mode to remove the QuickBooks Pro error 12009 error codes. Follow the below-mentioned steps to switch to normal setup mode.

  • Firstly, press the window + R key together to open the run window.
  •  After that, Type msconfig in the search bar of the run window and press the enter key.
  • Next you have to choose the manual setup option.
  • Press on “OK” button in order to apply the changes.
  • Finally, restart the computer.

Solution 8: Manually Install QuickBooks Update

You can manually install the QuickBooks update. To perform the same procedure, just follow the below-mentioned steps:

  • Open the QuickBooks update and download page.
  •  Select your region, country, product, and version.
  • Get the latest update by clicking on the “Get latest update” button.
  • Download the update. Once downloading is completed, click on the .exe file to install the update.
  • To complete the procedure just go with the on screen instructions.
Final Take Away

The user gets frustrated when they receive the QuickBooks Pro 12009 error codes while working. However, the update error can be easily resolved by executing some of the simple methods. Here, in this blog, we have tried to accumulate all the possible reasons and feasible solutions to QuickBooks Pro 12009 error codes. We hope that with the above-cited steps, you will be able to fix your update error problem. If you are facing any other QuickBooks issues, Contact QuickBooks Support Phone Number. We will try to rectify your issue as soon as possible. Please read our other blogs also. Stay connected to know about the latest updates.

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Daksh Chamoli

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