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How To Troubleshoot TurboTax Error Code 02?

Dec 06, 2022

Generally, the users might run into TurboTax Error 02 while connecting their device with a stable internet connection for updating or importing finance-related data. In other instances, it may pop up when you try to file or transfer it to the taxation authorities. 

When the error appears, it starts flashing the error message on the screen indicating:

TurboTax error 02 (Message)

Follow the complete blog to get the proper stepwise instructions to eliminate the TurboTax Error Code 02 easily. 

“Don’t want to take the risk to resolve TurboTax Error 02 on your own? Give us a call at @+1-844-508-2335 and let the support team handle it for you.”

The Top Reasons For TurboTax Error Code 02 

The users might confront TurboTax Error 02 while running the TurboTax application on the system. However, there are multiple other factors that lead to the error. Down below we have listed all the other reasons that might trigger the error. 

  1. It appears when TurboTax fails or starts crashing while running the application. 
  2. Sometimes, it might trigger while accessing the old graphics driver.
  3. Your system doesn’t have enough space to install the TurboTax application on your device. 
  4. A sudden drop in the internet connection may also result in TurboTax Error Code 02. 
  5. The possibility of a virus in the system hinders the TurboTax application from running on the system smoothly.  

Verified Solutions to Overcome TurboTax Error 02 Instantly 

Here we have discussed some of the simple DIY solutions, implementing which you can easily rectify TurboTax Error 02. Read all the solutions carefully and apply them according to the cause of the error to get better results. 

Solution 1: Close the interfering programs that are interrupting with an outgoing tasks

Usually, the users encounter TurboTax Error 02 when some programs are interrupted while updating. In that case, you must put a stop to the interfering programs. To complete the task, apply the stepwise instructions given below attentively. 

  1. Initially, you must launch the Task Manager on your Windows device. For that, press the Ctrl + Alt + Del keys together. 
  2. Consequently, this will allow you to review the lists of programs that are presently running.
  3. After this, move to the Processes tab. Then, put a stop to the programs by highlighting each one of the programs. 
  4. Proceed further by tapping on the End Process button. 
  5. Now, you must notice whether you receive the error message every time you stop a process. 
  6. Furthermore, once you identify which program is creating the issue, move ahead by reinstalling the application. 

Solution 2: Try Updating/ Reinstalling Interrupting Programs

Updating or reinstalling the conflicting program will allow you to get the latest updates of TurboTax software. For that, perform the instructions mentioned below carefully without missing any single step. 

Accessing the Control Panel

  1. For the users of Windows 7, press the Windows key, navigate to the Control Panel, and then pick Uninstall a Program option.
  2. Whereas, for Windows 8 users, tap on the Start menu and then scroll down to choose Settings > Control Panel > Uninstall a Program.
  3. On the other hand, Windows 10 users must enter the Control Panel within the search field and opt for Uninstall a Program.
  4. From the section of Programs and Features, select the Program Problems. Then hit the Update or Uninstall option.
  5. Now, if you want to update TurboTax, in such a scenario, you must act according to the instructions displayed on the screen.
  6. If you pick the Uninstall option, you must go ahead with the on-screen prompts for uninstalling the application. 
  7. Finally, you must remove the interrupting program and then install it again on your system.

Also Read – How to Change TurboTax Password

Solution 3: Clean The Junk Files through Disk Cleanup

You might end up with Runtime Error 02 in TurboTax due to a lack of storage space. Therefore, it is mandatory to run the Disk Clean up to free up some storage space. Accomplish this task by performing the step-by-step instructions given below.

  1. Begin the process by backing up your TurboTax-related files. Then, you must assign free space on your local hard drive to install the application smoothly.
  2. After this, clear your cache and temporary files stored on your local hard disk. 
  3. Once done, launch your system again and proceed to the next step.
  4. Then, move further by using Disk Clean up to open your Explorer window. Later on, right-click on your main directory.
  5. Afterwards, head toward the Properties tab and opt for Disk Clean up.

Solution 4: Rectify The Internet Explorer Runtime Issues  

If you find that TurboTax Error 02 is an Internet Explorer issue, you must perform the following steps.

Reset your Web Browser

  1. For the users accessing Windows 7, tap on Start menu > Control Panel > Internet Options > Advanced tab > Reset button
  2. On the other hand, Windows 8 and 10 users must hit the Start menu and then write Internet Options in the search field. 
  3. Further, move to the Advanced tab, followed by the Reset button.

Turn-Off Script Debugging and Error Notifications  

  1. You may opt for the Advanced tab from the Internet Options window and then search for Disable Script Debugging.
  2. Then, move further and verify that you have selected the checkbox next to the Radio button.
  3. Simultaneously, ensure that you have kept the “Display a notification about every script error” item. Later on, opt for the Apply option followed by OK and then relaunch your device. 

Also Read – Fix TurboTax Error 102345

Solution 5: Try to Install the Graphic Drivers Once Again 

Outdated or bad graphic drivers are also one of the reasons that might contribute to TurboTax Error 02. Therefore, to reinstall the graphic drivers, apply the steps mentioned below. 

  1. In the initial phase, you must open your Device Manager and search for the graphics drivers.
  2. Next, right-click on the video card drivers, hit the Uninstall option. Then, you must launch your computer again.

Solution 6: Install a Fresh Copy of Runtime Libraries 

If you haven’t installed the updates, such as the MS Visual C++ package, properly on your system, you might face the TurboTax error 02. Therefore, to overcome it, you must remove the current package and get the new one on your device using the following steps:

  1. First of all, uninstall the package by accessing the Programs and Features. 
  2. Locate and highlight the package of Microsoft Visual C++ Redistributable. 
  3. Now, move to the top of the list and opt for the Uninstall option. Once done, you need to start your system again.
  4. Finally, install the newly launched version of the redistributable package from Microsoft. 

Solution 7: Get the Updated Virus Protection Program 

If the above-listed solution doesn’t resolve the issue, try installing the newly launched updates of the virus protection program. After that, run the virus program on your computer. Otherwise, run the Windows Update to save your device from online threats and viruses. 

The Final Thoughts!!

So, now we conclude this explanatory guide on TurboTax Error 02 and hope the above solutions will help you deal with it. If the error still occurs, verify that your system is connected with a stable internet connection. However, for any further clarifications or queries, get in direct touch with our experts through live chat. By connecting with our TurboTax experts, you will obtain simple solutions to tackle the error asap.

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Daksh Chamoli

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