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How to Contact a Live Person at TurboTax?

Oct 14, 2022
Live Person at TurboTax

TurboTax is one of the best taxation software, which empowers users to fill and return their taxes easily. This taxation software is available in multiple versions, i.e., TurboTax Deluxe, TurboTax Premier, etc. Also, it allows users to connect with their live customer care team concerning service-related queries. In this post, we are going to explain crucial information about how you can speak with a live person at TurboTax.

Contact Details to Speak With a Live Person at TurboTax

It does not matter whether you reside in the US or Canada; TurboTax allows its users to connect with their live customer care team through calls easily. If you also want to speak with a live agent at TurboTax, here are the complete details about how you can talk with a live person about how you can speak with a live member from the TurboTax team.

Official Contact Details of Intuit Customer Care Services:

Let’s take a brief look at the steps you easily follow to connect with a live agent at the TurboTax team.

  • The official phone number of Intuit customer care services is 1-800-446-8848.
  • To speak with the live agent, first of all, place a call on the above-mentioned number.
  • Thereon, press 1 to select the TurboTax services.
  • If you are a US citizen, then press 1; else, press 2.
  • Now, you have to keep waiting for a few minutes to connect the call with the TurboTax live agent.

Also Read – TurboTax Not Working

Intuit Voice Main Menu List to Connect With a Live Agent:

  • Press 1, if you need TurboTax support
  • Press 2, if you need QuickBooks support
  • Press 3, if you need payroll support
  • Press 4 for getting support related to ProSeries Tax, Lacerte, EasyACCT, ProConnect Tax Online support
  • Press 5 for queries related to checks, forms, and supplies
  •  Press 6 for help needed with Payment solutions or merchant services
  • Press 7, if you need credit score support
  • Press 8 for getting support in T-sheets

The above-mentioned are the simple steps to live speak with a person through a call at TurboTax.

TurboTax Customer Care Number

Let’s briefly look at how you can get in touch with the TurboTax customer care team.

  • If you need any help with Intuit’s TurboTax software, then you can place a call at their official customer care number at 1-802-327-8055.
  • Once you place a call on this number, you will hear automated prompts; following that, you can easily transfer the call from the customer care team to a live representative.
  • After connecting with a live representative, you can easily explain your query and request the appropriate guidance.
  • TurboTax’s customer care toll-free number is available 24 hours a day; that’s why it becomes the best choice for speaking live with the TurboTax agent.

TurboTax Online Live Chat

Another option you can get in touch with TurboTax customer services is the live chat feature.

  • TurboTax allows its users to connect live with experts through live chat support.
  • Customers can use this live support feature to communicate with a live person from TurboTax and get their queries resolved.
  • To chat online with the team, log in to your TurboTax taxation software and click on the “Contact” option to connect with a live agent.
  • A live agent will be assigned your query to answer all your queries in the chat box.

How Do I Connect With A Live Person at TurboTax Through Different Platforms?

There are various online platforms of TurboTax through which users can easily connect through different social media platforms. Through their social media platforms, you can easily raise your query and get it resolved.

Given below are links to the various social media platforms of the TurboTax team:

  • TurboTax Website
  • TurboTax Facebook page
  • TurboTax Twitter page
  • TurboTax YouTube page

Through these platforms mentioned above, you can easily highlight your query and get it resolved.

Can I Connect With TurboTax About My Refund?

Do you want to get a refund on your TurboTax product? Well, if you want to apply for a refund, then you may connect with the TurboTax team to get help with the following factors:

  • Information related to the refund status and Amended return.
  • Getting validation on the filed tax return electronically.
  • Help for making payments for the IRS outside of TurboTax.
  • Reporting fraud or other suspicious queries.
  • Ordering a transcript and queries related to Interactive Tax Assistant (ITA).

Why Should You Connect With TurboTax Customer Service?

Let’s take a look at the numerous reasons and circumstances in which you should connect with TurboTax customer support services.

  • Queries related to billing and account information.
  • Unable to log in to your TurboTax account.
  • The TurboTax visa debit card is not delivered yet.
  • You can connect with their customer service team if you want to change your banking information.
  • Forgotten TurboTax card or licensing details.
  • Reporting fraud or theft with your TurboTax account.

TurboTax Customer Care Working Hours

TurboTax users can easily access their tax documents by connecting with the customer care team. Facilities provided by TurboTax allow flexibility to their users with their tax documents. To connect with someone from the TurboTax team, you can easily place a call to their customer care team.

TurboTax official experts are available seven days a week from 5 am to 5 pm to eliminate your query and provide the best feasible solution.

How to Schedule a Call Back From TurboTax Team?

The call-back services are only available for the live products offered by TurboTax. If you also want to schedule a call back from the official team of TurboTax, given below are the steps you can follow to resolve the error.

  • First of all, sign in to your TurboTax account.
  • Thereon, click on the screen’s search icon available at the top right side.
  • After that, type “1-800-446-8848” in the search field and then click on the “Contact Us” option available at the bottom of the screen.
  • Now, it will ask you to select an option among the “How Would You Like To Connect With Us?” and then you will be ask to provide the contact details.
  • At last, select the option against the “Get a call from our Specialists” option.

By executing the steps mentioned above, you have successfully scheduled a call back from the official team of TurboTax.

Important Points to Remember Before Calling For TurboTax Customer Support

Let’s take a look at the given-mentioned pointers that you must remember before you place a call with the TurboTax customer support team.

  • Keep the required documents handy, such as previous year’s tax returns, billing statements, order details, W-2s, etc.
  • Keep a pen and notepad with yourself. It will help you to make quick notes related to important pointers such as case ID, contact details, etc.
  • If you need any technical help, you must keep the device with you so that you can easily fix the issue while speaking with the TurboTax representatives.

How Can I Check My Stimulus From TurboTax?

A stimulus check is a direct payment made to individual taxpayers through a direct deposit or paper check. Well, TurboTax allows the users to check the stimulus within the software. So, here are the steps that you can execute to perform a stimulus check from TurboTax.

  • First, launch the TurboTax application on your device, and then click on the “Federal” option on the left side of the section.
  • After that, a new TurboTax web page will open on your screen.
  • Moving ahead, you have to click on the “Other Tax Situations” option.
  • Now, you have to click on the “Let’s Keep Going” option.
  • At last, click on the “Continue” option to end this process.

This page will automatically allow you to update the entries and check the current status of a stimulus.

As demonstrated above, you can easily carry out the steps mentioned above to check the stimulus from TurboTax.

How Do I Speak With a Live Agent at TurboTax Through Mobile Application?

If you have already installed the TurboTax application on your smartphone, then here are the quick steps that you can follow to connect with the TurboTax official team.

  • First, launch the TurboTax email application on your device, and then log in to your taxation account.
  • After that, tap on the question icon available at the top right side of the screen.
  • You must select the “Talk to an Experts” option.
  • At last, tap on the “Connect Me” option.

By carrying out the steps mentioned above, you have successfully connected with a live agent from the TurboTax official team through the mobile application.

TurboTax Live Chat Help

Above, we have provided you with complete information about how you can connect with the live person at TurboTax. If you still face any challenge in connecting with the TurboTax official support team through any mode, then you can reach out to our software experts. Our experts are available 24*7 at the help desk to help you connect with a live person at TurboTax.

Frequently Asked Questions

There are three different versions of TurboTax. The most popular plan is TurboTax Deluxe, which costs $59 with an additional $49 per state. The more complex investments can go with the $89 Premier version, whereas the self-employed edition of TurboTax is best for self-employed business owners, costing around $119.

The TurboTax customer support team is not a legal or tax expert. Henceforth, the TurboTax representatives cannot help you in these situations. Apart from this, if you have filed your tax return with the tax department, they will not be able to expedite a refund.

Under TurboTax live full services, a dedicated live tax expert will prepare, sign, file, and guarantee your tax return on your behalf. Once your assigned tax expert gets all the required documents and information, it will take a few days to complete the tax return.

Currently, TurboTax does provide a support email address. Users have to call their official email address to get the answer related to their query.

If you didn’t get your tax refund in 21 days, you might need to check the tax return again. It might happen when you have provided incomplete or wrong information during the tax filing. In that scenario, the IRS will send you proper instructions via mail if it needs additional information to process your tax return.

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Daksh Chamoli

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